1.     Bookings Made More Than 30 Days Prior to the Travel Date:

At the time of booking, the client is required to pay the full flight fare (as applicable) plus 25% of the ground package cost to initiate the reservation process. This initial amount is non-refundable and used to begin securing the services required for the tour.

Upon successful confirmation and holding of all ground services (such as hotel reservations, transportation, and local arrangements), our booking team, specifically your assigned Booking Coordinator, will guide you on the payment schedule, mode, and details for the remaining amount, excluding the flight fare already paid. You will be required to make payments as per their instructions.

Please note that failure to adhere to this payment schedule may result in delays or cancellation of services, and any such outcomes will be the sole responsibility of the customer. We recommend clearing all dues in a timely manner to avoid inconvenience.

2. Post Token Payment Process:

Once the token amount has been received to confirm and hold your travel package, our Operations Team will initiate further coordination with you regarding the next steps in the payment process. This includes providing you with a detailed schedule of the remaining payment deadlines and assisting you in planning your upcoming instalments.

Our team is committed to ensuring a smooth and transparent payment process. You will be informed in advance of all upcoming due dates, amounts, and modes of payment. This communication helps us finalize your bookings in a timely manner and ensures that all travel arrangements are completed without delays.

3. Bookings Made Within 10 Days or 1 Day of the Travel Date:

For bookings made within 10 days or as late as 1 day before the scheduled travel date, 100% of the total tour cost—including both flight fare and ground package costs—must be paid immediately upon confirmation and holding of services. Given the limited time for processing and securing arrangements, the entire payment must be completed in a single transaction. Failure to make timely payment may result in cancellation, unavailability of services, or additional costs, for which A2Z Trip will not be held responsible.

4. Goods and Services Tax (GST) Policy

Please note that a Goods and Services Tax (GST) of 5% is applicable on the total cost of your ground package. This GST charge is not included in the quoted package price and is therefore treated as an exclusion from the package cost.

As per government regulations, the GST is levied separately on the final amount payable for all ground services, including accommodations, transfers, sightseeing, and other related components of your travel itinerary. This tax must be paid in addition to the package price and will be clearly itemized in your final invoice.

We emphasize this to ensure full transparency regarding pricing, so you are fully aware that the GST is an additional cost beyond the base package rate. For any questions or further clarification about the GST or its application, please feel free to contact our team.

5. Payment Methods:

Once your travel package is held and confirmed with A2Z Trip, you may proceed to pay the package cost through any of the following accepted payment methods: Debit Card, Google Pay, PhonePe, or Credit Card.

Please be informed that if you choose to make the payment using a Credit Card, a 2.5% bank transaction fee will be charged on the total payable amount. This fee is levied by the payment gateway or banking partner and is not included in the package cost provided at the time of booking.

We encourage our customers to choose the payment method that best suits them, keeping in mind any additional charges that may apply. All applicable fees will be clearly reflected in your payment receipt to ensure complete transparency.

If, for any reason, you wish to make payments to a different account or team other than the designated booking team, it will require mutual agreement between you and the booking team to avoid any future miscommunication.

We recommend putting such arrangements in writing to ensure clarity and enable us to provide proper invoicing and proof for the specific transaction.